Frequently Asked Questions
CATERING FAQ’S
What is a Service charge for?
The service charge covers all our costs for hosting your event outside the actual time frame of your event, including kitchen preparation, office support (like emails and menu consultations), and vehicle expenses (insurance and maintenance). Al of the things we handle in the background to ensure a successful event for you.
Do we need this much staff?
We want to ensure your event will go as smooth as possible and for that we require a certain amount of staff based on how many guests there will be as well as anticipated set up and clean up requirements. Those factors will ultimately determine the demand for staff needed for your event.
How much are your food tastings?
Food tasting are 95$ per person with a maximum of 2 persons credited to the event should you move forward with us. While you are welcome to have additional people at your tastings we try to limit the size to make sure your “one on one” time with the chef is used properly and with less distractions.
Do you have food packages, or do you only do a la carte?
Yes! We offer both options. You can see our packages on our website. Or if you want a more customized experience we can create a menu based on the details you give us in the consultation.
How much does it cost for children's meals?
kids meals are 15$ each and consist of chicken strips, Mac and cheese with fresh fruit.
Do you offer vendor meals?
yes. Vendor meals are 15$ each and will be chefs choice
Do you move chairs?example being from ceremony to dinner.
NO. unfortunately we do not provide this service. Your rental company, venue or planner should be able to help you with this. The alternate would be to order enough seating for ceremony and the reception.
***if you do rent chairs from us, it would need to be discussed at the time of booking if this service is requested. We would then add it to our 3rd party contract and bill accordingly. We cannot facilitate this if it is not discussed at the time of booking or before.
What is you payment policy?
We require a 50% deposit to confirm and be put on our calendar. The final payment is due 14 days out from your event.( ***for large events(15k or more) or events more than 12 months out we can do a smaller deposit with approval.)
Is tip included in the price?
NO. gratuity is not built in the contract and is at the discretion of the customer.
What is your refund/cancellation policy?
Full refunds minus admin fees and tasting fees will be given back to client if canceled further than 90 days out. From there it is a tiered system that gradually gets less, the closer you get to the event. You always have the option of moving your deposit to a later catering with no penalties.
***Admin fees equal 5% of most current invoice or 300 dollars. whichever is greater. 60-90 days prior to the event 50% of the deposit will be returned to the client. 30 TO 59 days prior to the event,30% of the deposit will be returned to the client. IF AN EVENT IS CANCELED WITHIN 30 DAYS OF THE EVENT, NO refund will be given on the 50% deposit. if client has yet to pay FULL 50% deposit, all refunds will be based on 50% of the total event value. if partial payment does not equal or exceed percentage of refund to be issued back to client, NO REFUND will be given. if client is due a refund, Savour first choice catering will have full discretion on when to send out payment to client not exceeding 6 months from refund accept date.
How long does it take your staff to set-up and break down?
In general we always schedule our staff to be at the event 1.5 to 2 hours before the event to set up and at least 1 hour to break down. There are exceptions to this that will be at our discretion.
What are your overtime fees?
we do not allow overtime, therefore We do not have overtime fees. We put our timeline on every invoice. You are more than welcome to make any changes to your event up until 14days out from your event. Our staff departure is a hard end time, meaning staff will be cleaned up and out by that time.
When do you need the final guest count?
final guest count is due with final payment 14 days before your event.
How many weddings do you cater per year
we do around 100 weddings a year and growing. In total for 2025 we did 200 events including non wedding events.
How long have you been in business?
We opened savour in 2019 . Our owner has been in the restaurant industry over 20 years and specifically catering for over 9 years .
Can you cater to any venue?
ABSOLUTELY. if your venue allows outside catering, we can absolutely take care of you. HOWEVER, as much as we’d love to able to work anywhere, some venues do not allow outside caterers to come in.
Do you have a license to serve alcohol?
Yes! Although Florida does not have a specific license to serve alcohol, they do require a license to sell it. We have our liquor license and are insured to sell and serve alcohol. So we have you covered whether you want to provide your own booze or you want us to.
Do you Have options for dietary restrictions?
Yes. We are happy to take your dietary restrictions while building your proposal within reason. Should there be too many complications that would take away from the rest of the event, we could discuss other options.
Do you create our own menu for the event?
Yes. We typically get a feel for what you want in our consultation and build your proposal around that. Once the proposal is built we can fine tune , add or modify until we find the right combination that meets your vision and budget requirements.
Do you offer a buffet-style package? Plated meal? What is the price difference?
Yes we offer both buffet and plated style serving options. Plated would be more money due to the staff requirements as well as some more logistic requirements from the client, like seating charts, rsvp, placement cards etc.
Do you have dessert options?
YES. We have many dessert options.We don’t offer bigger desserts like wedding cakes, we would give you references here locally.
Can you cut our wedding cake?
yes. Our staff can absolutely handle that at no charge.
Do you make wedding cakes?
We don’t offer bigger desserts like wedding cakes, but we would give you references here locally
What options of linens, glassware, plates, and flatware do you have?
In house we offer white coupe plates, standard silverware and water goblets. For specialty linens and other rentals we would send you to a trusted rental company here locally.
Do you have other supplies for rent?
yes. We have white bar back shelving, bar tables with upper shelf, coffee bar set ups, a small vintage Japanese Honda acty van for prop.
What does your crew clean up after the event?
our crew prioritizes debris and cleanup that resulted from our services first. If there are 3rd party rentals, linens, bar garbage etc, we will do our best to assist as long as it doesn’t conflict with our staff departure time.
What do you do with leftover food?
Leftovers are not guaranteed, and it is at the discretion of the staff to leave leftovers. leftovers will be distributed to vendors and staff working the event BEFORE being left behind for client. in the event left overs are left to the client, we will not be held liable for any food borne illness cause from food being left out.
Do you provide bartenders?
yes we provide all staffing including bartenders, servers and chefs.
Do you require that you provide the alcohol? Or can the customer provide the alcohol
you can do both! You have options here to provide everything for the bar setup or only the booze.depending on your needs there is flexibility here.
Do you have coffee and tea services?
yes we have coffee, tea and espresso services.
What does your serving staff wear?
our staff where all black button up shirts, black slacks, and black shoes. For special circumstances like being on the beach outside we may discuss khaki shorts and polos.
Can I see pictures of events that you've done in the past?
yes! There are many pictures on our website as well as google, Facebook and instagram.